The Dominator
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Manager
Broadband Provider: Karoo - Pro 1
Posts: 469
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« Reply #30 on: January 30, 2010, 07:23:47 pm » |
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Good searching there my dear watson..... Honestly though that is some good sh*t you have found, very interesting reading, I think that ACS may have dealt the digital act a big blow as this may become a BIG issue with the politicians to gain points at the next election. Contact your local politician me thinks and ask him his stance on the legal blackmailing by ACS and the new digital act (ref. filesharing and wrongful accusations). http://www.writetothem.com/ |
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The Dominator.... And the following is what i want to acheive -  This is what Kcom give me:  [/URL |
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gibbo2008
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« Reply #31 on: February 05, 2010, 05:09:09 am » |
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dylan
Administrator
Ofcom Inspector
Broadband Provider: Karoo (Karoo Pro 1)
Posts: 1070
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« Reply #32 on: February 05, 2010, 10:48:14 am » |
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... not sure what this is can somone tell me
It's a checklist given to the legal call centre monkeys so that they can figure out how likely it is they can screw cash out of someone like yourself whom they previously issued a letter too. They'll check your denial letter against it and work out a 'how likely are we to get our cash' score. |
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« Last Edit: February 05, 2010, 10:50:09 am by Dylan »
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Karoo Pro 1 Customer
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gibbo2008
Receptionist
Posts: 18
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« Reply #33 on: February 05, 2010, 01:45:34 pm » |
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gibbo2008
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Posts: 18
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« Reply #34 on: February 11, 2010, 10:46:55 am » |
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hi i recived another letter today saying that the letter i sent in was a template and was not good enought , they want to know who live in the household and who owns a computer and they want my pc for forensics , so i would like to know what to do next and if anyone ells is in the same boat
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richardmyers
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« Reply #35 on: February 11, 2010, 11:01:38 am » |
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hi i recived another letter today saying that the letter i sent in was a template and was not good enought , they want to know who live in the household and who owns a computer and they want my pc for forensics , so i would like to know what to do next and if anyone ells is in the same boat
Did they offer a settlement amount? |
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Richard Myers - Billing/CS Rep For Hire NextGenUs Customer:   |
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gibbo2008
Receptionist
Posts: 18
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« Reply #36 on: February 11, 2010, 11:06:02 am » |
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in the first letter yes £400 and the second no
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richardmyers
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« Reply #37 on: February 11, 2010, 11:31:48 am » |
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in the first letter yes £400 and the second no
Maybe it's just me but I'd start gathering up the pennies, or ask them for a reduced settlement. Or if you're absolutely certain you didn't download it then supply them your PC/hard drive. |
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Richard Myers - Billing/CS Rep For Hire NextGenUs Customer: |
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gibbo2008
Receptionist
Posts: 18
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« Reply #38 on: February 11, 2010, 11:51:45 am » |
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they cam have the pc/hard drive ill safe the £400 for a nice new tv lol , as i aint dl-ed it
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Adrian
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« Reply #39 on: February 11, 2010, 02:31:32 pm » |
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This is ridiculous. Surely an IP and an alleged time is not enough to actually prosecute? Besides, whats to stop you sending them the PC with a new HDD in, or performing industry standard data erasure on the HDD and re-installing your OS. Look on the net and consumer forums for advice from people who this has happened to, cause it just seems like a whitewash from my point of view.
I have seen errors on KCs part when they have accused people of downloading something and sent out letters, even though when an audit was performed there was no trace of the files or software to download such content, and no wireless to "hack". Also one of them was a business account, which again, did not have wireless.
I'd also be looking into whether KC have broken any rules by handing over your details in the first place.
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« Last Edit: February 11, 2010, 02:34:43 pm by Adrian »
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gibbo2008
Receptionist
Posts: 18
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« Reply #40 on: February 11, 2010, 03:00:52 pm » |
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they had a court order for karoo to hand over details i will let them look at my pc/hd , no problems , there just caussing stress . but i dont get it as if i did not do it then were will it end  |
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Adrian
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« Reply #41 on: February 11, 2010, 04:45:01 pm » |
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Well it has to be proved beyond reasonable doubt?
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dylan
Administrator
Ofcom Inspector
Broadband Provider: Karoo (Karoo Pro 1)
Posts: 1070
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« Reply #42 on: February 11, 2010, 05:15:38 pm » |
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I'd be inclined to tell them to get a court order to seize the PC lol! You might want to post your question here: http://www.consumeractiongroup.co.uk/forum/acs-law/Dyls |
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Karoo Pro 1 Customer
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smiggs
Receptionist
Posts: 3
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« Reply #43 on: February 14, 2010, 12:24:27 pm » |
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Write to Karoo, tell them that you want to see the evidence they provided to ACS.
Additionally file a complaint (separate letter) with Karoo, tell them you're hugely ****ed off and you're thinking about canceling your account, demand compensation for having your privacy breached.
I'd be highly tempted to hire a lawyer; get them to write you a 2nd denial letter and discuss options for filing a legal or civil action against ACS. That will probably cost more than the £400 fine but these people are vultures and doesn't deserve any of your money, especially if you didn't do what you are accused of.
Show these ass hats you are going to fight it and they will back down.
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gibbo2008
Receptionist
Posts: 18
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« Reply #44 on: February 14, 2010, 12:43:43 pm » |
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ok i will i have sent my secont letter back like i say but its a question air asking to name people in my house that own and use the net , i just kept the name they used , also asking for my pc so they can check it so again i said yes as there is nothing to hide ,, also i cant write to karoo as acs law had a court order to get my details
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