Karoo lose network!!!!!

[dylan]

Is anyone else on the Beverley exchange experiencing any problems connecting? My line is down, again!

I'm still up here mate (but then I'm not in Beverley either!), and the karoo status page is showing all services OK (for however much that's worth...)

[Fastethernet]

I managed to get back on-line 

[willcocks]

mines been okay all evening, on beverley exchange. oh when I say okay, i mean it's working... not that it's okay in any sense of the word!

[Uberkiwi]

Anyone see anything in the Hull Daily Fail tonight about the downtime? I know i'm blind but couldn't see a thing.

You think when the City's main, sorry ONLY supplier of the Internet disappears for a day there might of been at least an obituary.

[Hobbisbang]

You have to be kidding they need to find out how many adverts they are going to run to see what slant they will put on the story tommorow 

[pdwright2k]

Karoo must have got loads of complains, they have even had to drag people from eclipse to respond to the emails

Dear Mr Wright

Thank you for your further correspondence on this matter.

We sincerely apologise for any inconvenience caused.

We will not be offering any compensation on this occasion. As with any internet provider, we cannot offer a guaranteed service.

Kind Regards

Matt Boothroyd

Customer Relations Officer

Kcom PLC PO Box 548, Exeter, Devon, EX1 9FH

Email: matt.boothroyd@kcom.com
Tel: 01392 333308
Fax: 01392 333311
Web: www.eclipse.net.uk

[Ben Atkinson]

No Matt Boothroyd works in KC's Customer relations along with Helen Haynes. I dout they would drag people in i would presume they have a standard reply for the complaints recived.