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Author Topic: Karoo lose network!!!!!  (Read 19027 times)
Adrian
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Broadband Provider: KC Silver Plus
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« Reply #45 on: August 10, 2008, 12:07:39 am »

Looks like its the link to London which is bust...

Downloads from http://test.adriandaz.co.uk and http://fuller.zen.co.uk/test are fine, latency is low too. These are Manchester way...

Anything which comes from the London route is slow, high latency and suffers packet loss Sad
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kemistry
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« Reply #46 on: August 10, 2008, 12:09:28 am »

HU5 back up

really slow though as everyones saying
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Hulligan
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« Reply #47 on: August 10, 2008, 12:12:22 am »

HU6 here too, was trying to watch something on iPlayer, kept stopping to buffer, line stats all fine, but large packet drop.

Also trying to watch something on iPlayer (Top Gear Botswana Special) and is 5 seconds of play, 10 minutes of buffering.

Karoo == Epic Fail.
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Down : 11,263 kbps - UP : 1,023 kbps
Attn    : Down : 44 DB -  UP : 26.5 DB
SNR    :    Down : 8 - UP : 11.5

Karoo Status : Epic Failure.
Banshee
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« Reply #48 on: August 10, 2008, 12:28:18 am »

HU7   (Kingswood)........ FINALLY !!!!!!!!

01.20 AM and my tinternet connection has JUST come back online..... been off since 14.10 yesterday afternoon...

what a set of Sri Lankas!!  they lose the whole friggin network and to make things even worse not only do they do it on a Saturday afternoon but they turn their ***KIN phones off at 5pm .... 3 hrs of constant trying on both the Tech un-Help-ful and the Customer non-Service numbers without getting through only to be told at 5.01pm that they've shut up shop for the night !!

can ANYONE on God's green earth tell me why we have to put up with this set of 4th rate useless tossbags ?

personally I can think of far better uses for Bin Laden's explosives !!!!!!!!
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Banshee
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« Reply #49 on: August 10, 2008, 12:56:43 am »

PS..... can anyone tell me why we have to wait 11 (ELEVEN) days for an update on the Karoo Status page ??

http://www.karoo.co.uk/helpandsupport/karoostatus/

next update due 21-08-08
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Aardie
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« Reply #50 on: August 10, 2008, 05:23:54 am »

Karoo owe me 30 quid had to go out and socialize in a boozer ..... Tragic  Grin

A cheque will be fine kcom.

Regards

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jwh
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« Reply #51 on: August 10, 2008, 07:45:14 am »

Banshee - The 'Next update Due' is just the date of the last update, plus the expected duration of the problem.
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commandergc
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Broadband Provider: Karoo + NextGenUs
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« Reply #52 on: August 10, 2008, 10:06:46 am »

Quote
But if they made it public the network would collapse!

ADSL2 thred   hmmmmm

oh dear
Dam and i was joking when i said that too Shocked
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Days Before Tomorrow - The Sky is Falling. LA Music Awards Album of the Year!
Hobbisbang
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« Reply #53 on: August 10, 2008, 10:21:34 am »

Thats the problem with Karoo THEY ARE A JOKE

Something else why has no one bothered making a statement about turning Hull and surrounding into a Black hole of connectivity and  closing commerce in the area.

They are now costing this area millions in loss productivity and other forms of entertainment. The world is now wired and an essential part of life. My kids sulked until I went out and got takeaway and a film.

KCom you’re a bunch of Muppets there is no way any other provider in this country would have such a shambles of a project. You should hang your head in shame.

I for one will be making sure I do my upmost to avoid dealing with your second rate back room business.

Regards
Hobbs
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Ben Atkinson
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« Reply #54 on: August 10, 2008, 11:42:12 am »

This is appalling, The fact KC seem to cock up their service from time to time. From the amount we pay in accordance to the service we receive there should not be any downtime, Similar to last time when their Authentication server "Ceased" - "We knew this piece of equipment would reach capacity at some point, We just didn't think this soon" Wonder what it was this time? Core Router? Its getting beyond a joke and something needs to be done!
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Ben Atkinson

                Down            Up  
SNR (dB):       14           27.0
Attn(dB):       42.0            26.0
Rate (Kbps):   6912         448
dave b
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« Reply #55 on: August 10, 2008, 01:02:09 pm »

Help! My Karoo still isn't back online so thinking something must have gone wrong my end. Have tried hard reset to no avail. If anyone can offer me any help please email me David.bonner[at]gmail.com
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dylan
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« Reply #56 on: August 10, 2008, 01:12:06 pm »

Help! My Karoo still isn't back online so thinking something must have gone wrong my end. Have tried hard reset to no avail. If anyone can offer me any help please email me David.bonner[at]gmail.com

Dave, try turning your router off at the wall. Wait 30 seconds and turn it back on.

Dyls
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Karoo Pro 1 Customer
pcman2
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« Reply #57 on: August 10, 2008, 07:24:23 pm »

yes back up and very slow like watching paint dry
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dylan
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« Reply #58 on: August 10, 2008, 07:46:01 pm »

Seeing this at the moment:

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Karoo Pro 1 Customer
commandergc
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« Reply #59 on: August 10, 2008, 07:52:11 pm »


That was the best speed i got out of 5 tests  Sad
« Last Edit: August 10, 2008, 07:53:45 pm by commandergc » Logged



Days Before Tomorrow - The Sky is Falling. LA Music Awards Album of the Year!
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