ADSL2

[kemistry]

anyone in hu5 been upgraded?

still waiting here....

[wb9999]

its 29.99 but you have to have a phoneline, so that makes it 40 odd :|

i never use the phone line, some providers round the country you can use without having a "phoneline" - that is, a phone service. my phone isnt even plugged in

I live in a BT area, and would absolutely love to find an ADSL provider who doesn't require a phoneline. Can you provide more info? I've been looking for 10 years and never found one - they all require a BT line. Even LLU providers require line rental payments.

Sorry to carry on off topic a bit but....

Tiscali have just started offering broadband with free line rental, its in the press today.....
"Stop paying BT line rental, save £126 a year"
http://www.tiscali.co.uk/products/talk/

now back to ADSL2+....

That's only for their LLU service - only in 9% of Yorkshire & Humber exchanges. Not available for me.  If ever there was a company who was worse than KC, it is Tiscali's LLU service. Lots of complaints on thinkbroadband.com's forums. They make KC look fantastic.

[miken]

Arrh, first month is up, after having a solid 14 meg connection at about 5-6snr for the month with no dropouts and uptimes over 100 hours.

Its snr is back at 10 and its 12 meg... the dslam must analyse the line each month, I'll have to phone the later... Heres' hoping a dont get a numpty

[babyalien]

i've had it auto change back as well. The staff on the door in town are most unhelpful, but customer services are good to email. Twice they have changed my speed within 24 hours of the email back. Like u suspect, every month something auto changes it to get SNR back to 12 or more, same problem

[miken]

i've had it auto change back as well. The staff on the door in town are most unhelpful, but customer services are good to email. Twice they have changed my speed within 24 hours of the email back. Like u suspect, every month something auto changes it to get SNR back to 12 or more, same problem

Thanks I'll give them an email and explain that it auto resets every month.

But what email do you use?

[miken]

I hate that Karoo customer service have been so helpful

Send an email about line resetting to 12mbps at 8:30 recieved an email back at 10:30 saying they had set it to 14.3 and it should stay connected at that now...
2 Hours ain't bad

[Hulligan]

Apparetly i was upgraded to "ADSL+2" last night while i was asleep as my upload is now at 1023kbps.

However, my download has stayed exactly the same. 8191kbps. My line attenuation has also gone from 39 on ADSL, to 44! on ADSL+2, WTF?

I know it should be more than this (was expecting about 12mbit), who do i need to speak to to get it increased?

   Link Information
         
Uptime:   0 days, 0:02:23
DSL Type:   G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]:   1,023 / 8,191
Data Transferred (Sent/Received) [kB/kB]:   0.00 / 0.00
Output Power (Up/Down) [dBm]:   12.0 / 20.5
Line Attenuation (Up/Down) [dB]:   26.5 / 44.0
SN Margin (Up/Down) [dB]:   11.5 / 15.5
Vendor ID (Local/Remote):   TMMB / BDCM
Loss of Framing (Local/Remote):   0 / 0
Loss of Signal (Local/Remote):   0 / 0
Loss of Power (Local/Remote):   0 / 0
Loss of Link (Remote):   0
Error Seconds (Local/Remote):   0 / 0
FEC Errors (Up/Down):   98 / 74
CRC Errors (Up/Down):   98 / 0
HEC Errors (Up/Down):   175 / 0

[Hulligan]

ADSL Link     Downstream     Upstream
Connection Speed    9211 kbps    1021 kbps
Line Attenuation    43 db    13.5 db
Noise Margin    12 db    6 db

Just rung karoo tech support and asked her to up my speed, she said the max anyone would go would be 11mbit. Reluctantly i asked her to increase my bandwidth and she said it probably wouldnt go higher.

So, off she goes, comes back and im now on the above, personally i still think i'll be able to get more but she was very reluctant to even go that high...

Anyone have any suggestions of what to say on phone? I was told i'd get around 15, 10/12mbit seems more likely but im only just over 9...

Connection was rock solid at 8mbit on ADSL...

 

[mrX]

Its gets mentioned all the time, but whats your internal wiring like? you at the main socket, have you tried the test socket behind the faceplate, removed all other devices from other sockets etc. Would have thought you could get more if the snr was lower, should be ok in single figures on adsl2, just ask them to try and max your line out, as long as you're prepared for possible stability issues.

[willcocks]

Uptime:   0 days, 9:42:16
DSL Type:   G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]:   1,023 / 18,415
Data Transferred (Sent/Received) [kB/kB]:   0.00 / 1.00
Output Power (Up/Down) [dBm]:   12.0 / 20.5
Line Attenuation (Up/Down) [dB]:   16.0 / 28.0
SN Margin (Up/Down) [dB]:   14.0 / 2.5
Vendor ID (Local/Remote):   TMMB / BDCM
Loss of Framing (Local/Remote):   0 / 0
Loss of Signal (Local/Remote):   0 / 0
Loss of Power (Local/Remote):   0 / 0
Loss of Link (Remote):   0
Error Seconds (Local/Remote):   0 / 0
FEC Errors (Up/Down):   140 / 2,917,834
CRC Errors (Up/Down):   140 / 2,626
HEC Errors (Up/Down):   218 / 1,560


Pinging www.jolt.co.uk [82.133.85.65] with 32 bytes of data:

Reply from 82.133.85.65: bytes=32 time=21ms TTL=55
Reply from 82.133.85.65: bytes=32 time=20ms TTL=55
Reply from 82.133.85.65: bytes=32 time=20ms TTL=55
Reply from 82.133.85.65: bytes=32 time=19ms TTL=55

Ping statistics for 82.133.85.65:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 21ms, Average = 20ms

mine is stable down to 2.0db snr - so 12db is a lot of margin. I am on the "3db profile". It would seem that some of the tech support guys know what they are talking about, and others not. just keep phoning until you get someone who isnt spesh

[Hulligan]

Its gets mentioned all the time, but whats your internal wiring like? you at the main socket, have you tried the test socket behind the faceplate, removed all other devices from other sockets etc. Would have thought you could get more if the snr was lower, should be ok in single figures on adsl2, just ask them to try and max your line out, as long as you're prepared for possible stability issues.

Def not my wiring, meaning the wiring i use, couldnt tell you about whats passed the main socket. Tried the test socket, same results.

What i dont get is why my attenutation was 39 on ADSL and is now on 43/44 on ADSL+2, nothings changed my end. Those extra 4/5 on my attenutation has probably cost me atleast an extra 1mbit on my line, all through no fault of my own...

[miken]

Hulligan, Recommend emailing them asking them to lower your snr, 12 is way to high for adsl2, (10 to 6 gives me 2mbps more)

mine is stable down to 2.0db snr - so 12db is a lot of margin. I am on the "3db profile". It would seem that some of the tech support guys know what they are talking about, and others not. just keep phoning until you get someone who isnt spesh

Wow thats good, might email them sometime ask them to put be on 3db profile, Im on 6db profile at moment at 14mbps. What router you got? is it compatible with the dmt tool?

[Robo]

This little gem has helped me get over a meg more speed by lowering my snr to
2.
http://www.vwlowen.co.uk/internet/files.htm
It works with quite a few routers including Netgears.

[willcocks]

Hulligan, Recommend emailing them asking them to lower your snr, 12 is way to high for adsl2, (10 to 6 gives me 2mbps more)

mine is stable down to 2.0db snr - so 12db is a lot of margin. I am on the "3db profile". It would seem that some of the tech support guys know what they are talking about, and others not. just keep phoning until you get someone who isnt spesh

Wow thats good, might email them sometime ask them to put be on 3db profile, Im on 6db profile at moment at 14mbps. What router you got? is it compatible with the dmt tool?

im using the thomson tg585v7 they send for free. its surprisingly good at holding sync, not had any other problems apart from theres very few configurable options in the gui. i dont think its compatible with dmt tool.

The routerstats thing (link above) works with Tg585v7, but only the "lite plug and pray" version works.

[Hulligan]

Hulligan, Recommend emailing them asking them to lower your snr, 12 is way to high for adsl2, (10 to 6 gives me 2mbps more)

Well, i got bored of talking to the people on the phone, and instead sent an email yesterday, they got back in touch the same day but i couldnt reply until this morning.

Anyway, they've upped me to the 12mbit profile (which is funny, the lass on the phone told me max anyone would get is 11!?), and it seems ok.
Just done a quick speedtest and it gave me this :

And heres my line stats :

Bandwidth (Up/Down) [kbps/kbps]:   1,023 / 12,039
Data Transferred (Sent/Received) [kB/kB]:   0.00 / 0.00
Output Power (Up/Down) [dBm]:   12.0 / 20.5
Line Attenuation (Up/Down) [dB]:   26.5 / 44.0
SN Margin (Up/Down) [dB]:   11.5 / 7.5
Vendor ID (Local/Remote):   TMMB / BDCM
Loss of Framing (Local/Remote):   34 / 0
Loss of Signal (Local/Remote):   3 / 0
Loss of Power (Local/Remote):   0 / 0
Loss of Link (Remote):   0
Error Seconds (Local/Remote):   5 / 0
FEC Errors (Up/Down):   48 / 96,180
CRC Errors (Up/Down):   48 / 79
HEC Errors (Up/Down):   55 / 73

That look alright to everyone? Anyone rekon i could get any more out of it? Im happy with 10 but if i can get more, i will...