Karoo Admin fee

[Fr34ky]

Got letter from karoo saying my direct debit had been returned twice as not enough money in bank account. I have to immediately pay the fee of £34.43 together with a £20 plus vat admin fee on top before they will reinstate my account.

This is for the phone line that i do not even use!

So not only have i know got 2 bankers fee for non payment Karoo are also charging me...can they do this???

Money is so tight at present as recently became unemployed that i feel this is not fair and could be the end of my internet

***edited as left a bit of info out

[bobthebuilder]

have you had any letters off kc before they tried to take the debit the 2nd time

[Fr34ky]

Today is the 1st contact i have had from them

[Ace247]

Doesn't really matter whether your using the service or not bud, if you have it you also have to pay for it I'm afraid. Having said that you should have had a letter from Karoo the first time the DD was refused..
If you ring them and explain that things are a little difficult at the moment they may well waiver the £20 admin charges, but of course you will still have the £34.43 to find.
Give them a call bud you may find them quite helpful but I don't know for sure...
Good luck, let us know how you get on mate...

[Fr34ky]

Will bell them tuesday morning and see what they say

[Fr34ky]

Sorry forgot to update this, i got in touch with karoo and providing i paid the bill on that day they would drop the admin fee...needless to say i did

[Ace247]

Nice one bud....