|
hullnet
Guest
|
 |
« Reply #60 on: August 05, 2010, 11:29:35 am » |
|
If you are unhappy about Karoo's price increase and the face they charge less in BT land, why dont you twitter to @Peter_levy @VikingFM and @CalendarNews lets get this story on the air!
|
|
|
|
|
Logged
|
|
|
|
|
stormy
|
|
« Reply #61 on: August 05, 2010, 12:50:24 pm » |
|
If you are unhappy about Karoo's price increase and the face they charge less in BT land, why dont you twitter to @Peter_levy @VikingFM and @CalendarNews lets get this story on the air!
Done and Done, and to @thisishull for what its worth, prolly nothing really but I got a reply from my KC complaint, its been taken very seriously and I will get a response in 28 days. Yeh right. |
|
|
|
|
Logged
|
|
|
|
|
bobthebuilder
|
|
« Reply #62 on: August 05, 2010, 04:17:07 pm » |
|
i got the leaflet this morning
|
|
|
|
|
Logged
|
|
|
|
|
stormy
|
|
« Reply #63 on: August 05, 2010, 04:30:25 pm » |
|
i got the leaflet this morning
Oddly I got my letter today but I didn't get the leaflet on the broadband price hike which is odd, all it mentions is my KC Talk1 plane, just another mistake by KC?! |
|
|
|
|
Logged
|
|
|
|
|
bobthebuilder
|
|
« Reply #64 on: August 05, 2010, 04:54:10 pm » |
|
might scan it and put it on here lol
|
|
|
|
|
Logged
|
|
|
|
|
stormy
|
|
« Reply #65 on: August 05, 2010, 05:34:12 pm » |
|
might scan it and put it on here lol
A guy at work showed me his leaflet, no idea where mine went..... |
|
|
|
|
Logged
|
|
|
|
miken
Ambassador
Director
Broadband Provider: Karoo
Posts: 588
|
|
« Reply #66 on: August 05, 2010, 05:46:18 pm » |
|
might scan it and put it on here lol
Could you please |
|
|
|
|
Logged
|
|
|
|
|
|
|
stormy
|
|
« Reply #68 on: August 05, 2010, 06:58:55 pm » |
|
Odd, my letter ends with the paragraph above! WTF?
|
|
|
|
|
Logged
|
|
|
|
|
bobthebuilder
|
|
« Reply #69 on: August 05, 2010, 08:33:02 pm » |
|
i didnt scan front side as that just about phone
|
|
|
|
|
Logged
|
|
|
|
|
stormy
|
|
« Reply #70 on: August 05, 2010, 08:44:20 pm » |
|
i didnt scan front side as that just about phone
I know, but the bit above the blurb about the £2.50 is the last thing on my page, then Nick's signature, the whole paragraph about the £2.50 charge on mine is missing.. Its a mistake obviously as I am on Max. |
|
|
|
|
Logged
|
|
|
|
chaz78
Receptionist
Posts: 13
|
|
« Reply #71 on: August 05, 2010, 10:28:50 pm » |
|
i didnt scan front side as that just about phone
I know, but the bit above the blurb about the £2.50 is the last thing on my page, then Nick's signature, the whole paragraph about the £2.50 charge on mine is missing.. Its a mistake obviously as I am on Max. Shhhhhhh...they might have forgotten about you!!! Yeah that's what was sitting on my doormat first thing monday morning, blink and you'd miss it stuck amongst all the Talk Plan guff. I begrudge every penny I pay this shower of robbing ******** |
|
|
|
|
Logged
|
|
|
|
Darvin Felth
Receptionist
Broadband Provider: Karoo
Posts: 13
Ecky Thump
|
|
« Reply #72 on: August 06, 2010, 09:59:28 pm » |
|
o/ Arrived home today and got a call from a mate who had just got one of these letters, checked my mail and low and behold i have one as well ....  ATM i'm on the Max Option 2 at £19.98, and now they are say i have to pay the same for the new mid 2 package but with a d/l limit  ? WTF they been smoking/drinking/sniffing What i'll do i've no idea at this point, would like to say 'FU KAROO' but no tinternet would make me sad so looks like we bend over and take 1 for the team ...  |
|
|
|
|
Logged
|
Smoking whippets since 1967  |
|
|
dylan
Administrator
Ofcom Inspector
Broadband Provider: Karoo (Karoo Pro 1)
Posts: 1070
|
|
« Reply #73 on: August 06, 2010, 10:38:49 pm » |
|
It is an extremely dodgy decision by KC. It's not one they would have made if there was another fixed line provider in the city...
|
|
|
|
|
Logged
|
Karoo Pro 1 Customer
|
|
|
|
stormy
|
|
« Reply #74 on: August 24, 2010, 10:47:18 am » |
|
Interestingly after I raised my complaints to Karoo (which were essential ignored) regarding the efforts to force people to move I got my correct letter about the £2.50 a month charge, which I will be swallowing.
The reply to my complaint basically said Eclipse was cheaper because it uses BT infrastructure so is cheaper than KC having to provide services here.
They advised I moved onto Mid 1 or Pro 1 with my usage (yeh, right and pay £29.99 a month, I don't think so).
Oddly they did not mention anything about planning to lower prices or bring bundled deals in and were sorry that I was unhappy with the options available, they ignored everything I said about not needing a land line, and mentioning the new wireless providers.
So I will be sticking with Max and paying £19.49 a month for unlimited usage offpeak and 20Gb 6pm - midnight which suits me better than paying £19.99 for 30Gb, £24.99 for 50Gb or £29.99 for 100Gb (which would be more than enough, but I aint paying £29.99 a month).
Mike
|
|
|
|
|
Logged
|
|
|
|
|
