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adamr8965
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« on: July 18, 2010, 08:19:40 am » |
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A little praise for the karoo team, broadband went live on friday 16 july, they dug the road up installed the cable. Couldnt at first get on the net did autosetup on the router, then it gave me stats of around
Downstream upstream
8198 1026
Rung up support, and they put me a 6db snr sync was around 18500 down, left it for 12 hrs rung them back asked if anymore could be squeezed from the line, they put it on a 3db snr. With stats of
ADSL Link Downstream Upstream
Connection Speed 20479 kbps 1023 kbps
Line Attenuation 25.0 db 11.5 db
Noise Margin 3.6 db 12.5 db
So im a happy customer so far.
Well done guys.
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I live in BT land and have a choice so KC have to treat me properly
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GarethG
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« Reply #1 on: July 18, 2010, 11:03:15 am » |
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Wow best iv seen from a karoo wired connection. You must be sat ontop of the servers  Im lucky to stay connected at 2mb |
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bashdabish
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« Reply #2 on: July 18, 2010, 04:29:40 pm » |
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Be careful with that snr margin. Some routers are not great with low snr. If starts disconnecting consider going back to 6db profile or lowering syc speed a little.
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adamr8965
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« Reply #3 on: July 18, 2010, 06:40:42 pm » |
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Im keeping a close eye on the disconnections so far had non and been connected for 51 hrs since the service went live. This is a current speed test at peak time.  |
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I live in BT land and have a choice so KC have to treat me properly
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richardmyers
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« Reply #4 on: July 18, 2010, 07:11:17 pm » |
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Im keeping a close eye on the disconnections so far had non and been connected for 51 hrs since the service went live. This is a current speed test at peak time. One word for you... Git! Karoo managed to squeeze 4mb out of my connection, and it's been stable since but that's as fast as it gets and ADSL2+ only saw an increase of 0.5mb... |
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Richard Myers - Billing/CS Rep For Hire NextGenUs Customer:   |
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bashdabish
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« Reply #5 on: July 19, 2010, 12:55:14 am » |
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I guess that's because of your line length?
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Karoo
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« Reply #6 on: July 19, 2010, 08:13:07 am » |
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Thanks for posting your feedback ;-)
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adamr8965
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« Reply #7 on: July 19, 2010, 09:11:35 am » |
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Connection is staying stable!!! If it drops it will be down to jelous karoo workers :-)
Btw im in driffield not hull or beverley.
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I live in BT land and have a choice so KC have to treat me properly
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dylan
Administrator
Ofcom Inspector
Broadband Provider: Karoo (Karoo Pro 1)
Posts: 1070
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« Reply #8 on: July 19, 2010, 10:10:59 am » |
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Btw im in driffield not hull or beverley.
That explains it then ;-) So did you have a choice out of Karoo or BT? |
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Karoo Pro 1 Customer
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richardmyers
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« Reply #9 on: July 19, 2010, 10:47:05 am » |
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I guess that's because of your line length?
Aye, nothing more Karoo can do - to give them their dues they did a great job squeezing every last bit out of my connection whilst keeping it stable, and the engineer who fixed my line fault and the tech guy who I spoke to both did sterling jobs. |
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Richard Myers - Billing/CS Rep For Hire NextGenUs Customer: |
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adamr8965
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« Reply #10 on: July 19, 2010, 04:05:37 pm » |
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Btw im in driffield not hull or beverley.
That explains it then ;-) So did you have a choice out of Karoo or BT? Yes i have the choice of bt or karoo, we also have talktalk on llu at the driffield exchange, but would urge anyone to stay away from them. Also get sky and 02 llu very soon. So with karoo for the next year, if they go rapidly downhill (hope it doesnt) i will move back across to and llu provider. Does driffield always have higher speeds with karoo, compare to hull and beverley? |
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I live in BT land and have a choice so KC have to treat me properly
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bashdabish
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« Reply #11 on: July 19, 2010, 04:33:43 pm » |
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Most houses in Driffield are close to an exchange and have relatively short cable length from exchange to house. Compare that to some parts of Hull, Beverley etc who are at the end of some long line lengths.
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adamr8965
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« Reply #12 on: July 19, 2010, 05:02:07 pm » |
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I karoo used green street side cabinets? if so mines about 500yrds away.
Do karoo use fibre from the network centre to the street cabinets, if so would explain the very high speeds
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I live in BT land and have a choice so KC have to treat me properly
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bobthebuilder
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« Reply #13 on: July 19, 2010, 05:05:21 pm » |
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must admit slight confused with karoo speeds at moment from 5pm to 6 pm was getting around 1.5 meg now i am in peak time am getting 6.9 meg
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adamr8965
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« Reply #14 on: July 19, 2010, 05:42:19 pm » |
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Support did say they were improving their peak time capacity bob.
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I live in BT land and have a choice so KC have to treat me properly
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